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Further to designing, developing, and implementing Web applications and business solutions, Ibacs also serves its clients as a support partner. Ibacs takes care of ongoing technical support for all the project implementations and deliveries. This service is extended to the customized Software solutions, applications, and product customizations and enhancements. We have a team of support personnel who hand hold a client right from a project implementation stage to incident based technical support on an ongoing basis. Our clients also have an option of hiring a fulltime technical support personnel to provide product support to their end customers.
ibacs provides:
E-mail Support
Chat & Instant Messaging Support
Telephone Support for critical incidents
Remote trouble shooting for critical issues like server errors
Online support
Contact Us to know more about our support services
As an existing client you will already of have contact with us via email, so emailing us directly is fine. Should you wish to contact us via the web site please complete the form below.